Big Mutant Blog

Found this tidbit of information today while troubleshooting a clients Domino 7.x server with one of my colleagues.

Here's the setup:

The issue our customer was having was that when the Domino server was turned on it was taking the Windows server a full 35 - 40 minutes to reboot. If the Domino server was off, it rebooted in a normal time frame. So we started the normal troubleshooting, checking corrupt databases, consistancy checks, debugging logs, etc. -- Nothing!

We could not find any errors in the Domino Log nor in the Windows Events Messages, nothing appeared to be going wrong except for the amount of time. Then we noticed this was all happening before the Domino Console even appeared, so the searching of the technotes began.

We found this technote (sorry, don't remember the number offhand Technote #1285795, Thanks Sjaak) mentioning that each time the Domino server starts up it scans all of the files and subdirectories in the html directory (\Lotus\Domino\data\domino\html). Upon checking that directory we found over 81 gigs of files in there (unbeknownst to the System Admin). The technote then states that if you change the attributes on those files to "Hidden", the server would not scan them. So we told Windows to do just that and it gave us a prompt stating that it would take 1 day and 12 hours to complete..... 30 minutes later it was done (Windows time calculations.... Sheesh!). We then rebooted the server and BINGO it worked like a charm.

Now the System Admin has the daunting task of finding out the owner(s) of the files and cleaning them up. I don't envy him.

Just a bit of information I thought I would pass along. Later.