Steve's Lotus Land

After rolling out Lotus Notes 8.0.1 to all of our clients we began to get some phone calls from our users about Lotus Notes crashing several times a day.  After many hours of research and trouble shooting, I found that McAfee Antivirus (enterprise version 8.5) installs a scan component as a menu item for Lotus Notes.  I also found an article on McAfee's web site stating that Lotus Notes 8 would not be supported until their next release 8.7.  If you are using McAfee and have rolled out Lotus 8 be sure to uninstall the McAfee components.  I used Add/Remove and selected Change, deselected the Lotus Notes Scanner option, next through the wizzard.  After the uninstall finished, I removed the six McAfee files from the C:\Program Files\lotus\notes directory.  After completing this process, Lotus Notes 8 ran without an issue on every machine.

NCDAEMON.EXE

NCEXTMGR.DLL

NCMENU.DLL

NCSCAN.DLL

NCTRACE.DLL

NCINSTALL.DLL

Locate the Notes.INI in the same directory as above (C:\Program Files\lotus\notes)

Locate the Notes.INI in the same directory as above (C:\Program Files\lotus\notes)

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** BE VERY CAREFUL ** ONLY REMOVE THE LINES BELOW **

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Double click the Notes.ini, click on edit, click find, type in AddIn.

this will jump you down to the area where these two lines are located

they are usually together

AddInMenus=NCMenu

EXTMGR_ADDINS=NCExtMgr