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Sametime Contact lists in DWA 8 - "Bad HTTP status:404"

Steve Medure |   | Tags:  dwa8 lists contact sametime | Comments (0)  |  Visits (738)

Issue: When trying to view my Samtime contacts list using Domino Web Access, version 8.0.1, I received an error message Bad HTTP status:404.

Cause: First refer to the IBM tech note, reference number 1317895.  It is a great trouble shooting document and may resolve this issue if something is not configured properly.  However I had everyting configured properly and still got this error message.

Resolution: I had reviewed my change log to see what had changed on the server, the last change was an upgrade to the Blackberry Enterprise Server software.  It looks like BES decided to add the following line to the NOTES.INI, HTTPDisableJVM=1, this does exactly what you might expect, it disabled the built in Domino JVM engine becuase BES wants to use it's own.  This causes an issue for the Sametime functionality built into the DWA8 template because it relies on the Domino JVM to be running for the servlets to properly load.  I was able to use the all sametime functionality except for showing the contact list and anything else that required java, such as spell checker.

Change the HTTPDisableJVM=1 from the NOTES.INI to HTTPDisableJVM=0.  I then had to run a "tell HTTP restart", after that all of the sametime functionality worked, including the show contacts list.

Other Thoughts:

This feature was added to allow HTML formated messages to be sent directly to Blackberry phones.  The setting HTTPDisableJVM=1, according to Blackberry, saves about 40MB of RAM on the server.  If you change it to the "0" value as I did you may see a little bit more memory being chewed up on the server.

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