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Why Can't It Just Work?!!

Bob Seifert |   | Tags:  integration connections plug-ins sametime | Comments (0)  |  Visits (351)

 I don't understand why it is so difficult for a vendor to make their software interact with other software they create! Why can't they integrate their software so that it is easier for people to install and configure? We are trying to install the Sametime plug-in to interact with our Connections install so that people can just go straight to Connections from Sametime. But for some reason, either the Connection server isn't setup or properly or an LDAP config isn't in place because all that gets returned to sametime is "CN - A profile does not exist for this person." All I know, is that when I go to Connections a profile definitely exists for the person, so I'm not sure why this is so difficult. Anyone else use this plug-in and see similar issues, or better yet, has anyone seen the issue and resolved it?

 

Signing off,

B

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