Port 1352

From time to time I've encountered the following error for a BES account that refuses to purge:
User "user's name" is in delete pending state on server "CN=user's server name", please recover the user before adding user to server.



It's tempting to just switch to the "User's Pending Delete" tab and manually complete the process, but BES Manager then gives you a warning that basically indicates that you probably don't want to do that...



No love from the BlackBerry Technical Solution Center for this error in Domino (just something for Groupwise), but I found a solution here that might very well do the same thing as manually following through on the Users Pending Delete tab, but it "feels" like a better solution.

Here's the solution posted in the link above:

1. Open command prompt
2. Type "osql -E"
3. 1>use BESMgmt
4. 2>go
5. 1>delete from userconfig where mailboxsmtpaddr=''<email address>''
6. 2>go

If your command was successful, you'll get the response "(1 row affected)".
Checking the "Users Pending Delete" tab will now confirm the account is fully purged.